Why Header Data Doesn’t Tell the Whole Story Let’s pull back the curtain on something that looks simple—but isn’t. Attestation labels (A, B, C) from the STIR/SHAKEN framework may offer a quick snapshot of a call’s trust level, but they don’t guarantee full authentication. These tags can be spoofed, allowing fraudulent calls to slip through […]

There’s growth and then there’s a surge. In telecom, that difference matters more than ever. What used to be a steady climb in voice traffic has turned into an all-out flood, driven by AI bots, global call centers, hybrid workforces, and expanding cross-border telecom traffic. And while many networks are built to scale, few are […]

In telecom, problems don’t always announce themselves. While fraud detection systems are constantly updated to catch spoofed numbers, robocalls, or suspicious traffic, some issues continue quietly in the background. They don’t cause immediate panic or set off alarms, but their effects are far-reaching. These issues—often technical in nature—are the ones that contribute to missed calls, […]

You’re placing a legitimate international call. It’s part of your daily operations—maybe you’re trying to reach a customer, partner, or vendor but the call never gets through. It either goes straight to voicemail or is ignored altogether. Later, you find out it was marked as “Spam Likely.” Sound familiar? This isn’t just frustrating—it’s bad for […]