Telecommunications

Silent Failures: The Telecom Risks You Don’t Hear About

In telecom, problems don’t always announce themselves. While fraud detection systems are constantly updated to catch spoofed numbers, robocalls, or suspicious traffic, some issues continue quietly in the background. They don’t cause immediate panic or set off alarms, but their effects are far-reaching. These issues—often technical in nature—are the ones that contribute to missed calls, […]

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Mislabeling: Why are my calls marked as spam

You’re placing a legitimate international call. It’s part of your daily operations—maybe you’re trying to reach a customer, partner, or vendor but the call never gets through. It either goes straight to voicemail or is ignored altogether. Later, you find out it was marked as “Spam Likely.” Sound familiar? This isn’t just frustrating—it’s bad for […]