Why Header Data Doesn’t Tell the Whole Story Let’s pull back the curtain on something that looks simple—but isn’t. Attestation labels (A, B, C) from the STIR/SHAKEN framework may offer a quick snapshot of a call’s trust level, but they don’t guarantee full authentication. These tags can be spoofed, allowing fraudulent calls to slip through […]
There’s growth and then there’s a surge. In telecom, that difference matters more than ever. What used to be a steady climb in voice traffic has turned into an all-out flood, driven by AI bots, global call centers, hybrid workforces, and expanding cross-border telecom traffic. And while many networks are built to scale, few are […]
Let’s break down some common weak points in call validation and explore practical ways to address them. Along the way, we’ll also touch on how tools like 1Route are stepping in to help providers close these gaps. Let’s break down some common weak points in call validation and explore practical ways to address them. Along […]
What Every Operator Needs to Know For telecom operators, the stakes have never been higher. Customers demand flawless connectivity, regulators impose strict standards, and competition intensifies with every passing day. Yet, hidden challenges like dropped calls, routing errors, and telecom fraud quietly drain billions from the industry each year. These issues aren’t just operational headaches—they’re […]
Fraud prevention is a pressing concern for telecom companies, yet misconceptions often create barriers to addressing it effectively. Some assume fraud only targets big players, while others believe it’s too costly or complicated to implement. These myths leave vulnerabilities unchecked, exposing operators to potential losses, operational headaches, and damaged reputations. Let’s clear up these misconceptions […]
Picture this: A telecom provider reaching out to update a customer on a service upgrade or alert them about a potential service disruption. The phone rings, but it’s flagged as spam and ignored. That customer misses out on vital information, and the telecom company misses an opportunity to serve and retain a loyal customer. This […]