The phone rings. It’s a local number with a familiar area code. An elderly woman in Nairobi answers, expecting a routine call. The person on the other end knows her name, mentions her mobile money account, and speaks with the calm confidence of someone from her bank. The voice sounds familiar because it has been […]
The human impact of telecom fraud hits seniors, small businesses, and emerging markets hardest. These are the people behind the statistics.
Your network operations center receives an alert at 3 AM: unusual call volume from Nigeria routing through a European interconnect. The CLI is properly formatted, call durations average 90 seconds, and the traffic profile matches a known enterprise customer’s campaign. Do you block it and risk angering a paying client? Or let it through and […]