Your network operations center receives an alert at 3 AM: unusual call volume from Nigeria routing through a European interconnect. The CLI is properly formatted, call durations average 90 seconds, and the traffic profile matches a known enterprise customer’s campaign. Do you block it and risk angering a paying client? Or let it through and […]
Verification frameworks authenticate caller identity, but fraudsters have learned to exploit the trust those systems create. This article examines how “verified” calls bypass defenses and what it takes to rebuild trust. According to the Public Interest Network, over a recent 12-month period, phone scams cost Americans an estimated $25.4 billion, affecting more than 56 million […]
Everyone finds unwanted calls annoying, and we have the numbers to back up that statement. The FCC says that more people complain about unwanted and spoofed robocalls than any other cellular activity. After a slight decline in robocalls during 2019 and mid-2020, criminals made up for lost time during 2021. One report shows that Americans received 165.1 million robocalls per […]
The Most Common Spam Call Myths Debunked: Part 2 Any way you slice it, spam calls are annoying. At some point in your life, you’ve probably had to deal with unwanted callers. While spam calling has been around for a while, researchers have finally collected enough data to challenge some commonly held beliefs regarding robocalling. In […]
We’re sure you’re familiar with the nuisance that is a spam call. You’ve probably had to deal with the incessant ringing from phone numbers you don’t know, just to finally answer the phone to a prerecorded robotic voice on the other end of the line. While we all know this experience far too well, there […]
In today’s technology-dominated world where much of our interactions happen over the phone or online, it’s more important than ever to keep our identities and information protected. That’s where STIR/SHAKEN comes in. STIR/SHAKEN stands for Secure Telephone Identity Revisited (STIR) and Signature-based Handling of Asserted Information using toKENs (SHAKEN). This makes up a set of […]